FAQ's
Below are some common questions about shipping, returns, exchanges, and order support at Prathmesh Music Store.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you charge for shipping?
No. We offer FREE shipping across India on all eligible orders. There are no hidden shipping charges for standard deliveries.
How long does delivery take?
Orders are usually dispatched within 1–2 business days. Delivery generally takes:
- Mumbai & Navi Mumbai: 1–3 business days
- Maharashtra: 2–5 business days
- Rest of India: 3–10 business days
Do you ship across India?
Yes, Prathmesh Music Store offers FREE shipping to most locations across India through trusted courier partners.
How can I track my order?
Once your order is dispatched, a tracking number will be shared via WhatsApp, SMS, or email
Orders
Below are some common questions about orders, payments, tracking, and order management at Prathmesh Music Store.
How do I place an order?
You can place an order directly through our website, WhatsApp, or by contacting our sales team.
How will I know if my order is confirmed?
Once your order is successfully placed, you will receive an order confirmation via email, SMS, or WhatsApp.
Can I modify my order after placing it?
Yes, order modifications may be possible before dispatch. Please contact our team as soon as possible.
Can I cancel my order?
Orders can be cancelled before they are shipped. Once dispatched, cancellation requests may not be accepted.
Products
Below are some common questions about our musical instruments, accessories, warranties, and product availability.
Can I request a product that is not listed on your website?
Yes, we can arrange special orders for many musical instruments and accessories subject to availability from suppliers.
Do you sell beginner-friendly musical instruments?
Yes, we offer a wide range of instruments suitable for beginners, students, hobbyists, and professional musicians.
Can I visit the store to try products before buying?
Yes, customers are welcome to visit Prathmesh Music Store and explore available products before making a purchase.