Terms of service

Welcome to Prathmesh Music. By accessing or purchasing from our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.

1. General Conditions

By using this website, you confirm that you are at least 18 years old or accessing the site under supervision of a parent or guardian. We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Pricing

All prices listed on our website are in INR (₹) and are subject to change without prior notice. In case of pricing errors, we reserve the right to cancel or refuse any order placed at an incorrect price. Product images are for representation purposes only and actual products may slightly vary.

3. Order Acceptance & Cancellation

We reserve the right to refuse or cancel any order due to stock unavailability, pricing errors, suspected fraudulent transactions, or any other reason. Special order or customized products may require advance payment and may be non-refundable.

4. Payments

All payments are processed through secure and authorized payment gateways. We are not responsible for payment failures due to banking or technical issues from the payment provider’s end.

5. Shipping & Delivery

Estimated delivery timelines are provided for reference and may vary due to courier delays, natural events, or regional restrictions. Risk of loss transfers to the customer once the product is handed over to the courier service.

6. Returns & Refunds

Returns and refunds are governed by our Return Policy. Products must be unused, in original packaging, and in resalable condition. Customized, special-order, or clearance products are non-returnable.

7. Warranty

Products are covered under respective brand warranty terms. Warranty does not cover damage caused by mishandling, improper usage, unauthorized repair, or accidental damage.

8. Limitation of Liability

Prathmesh Music shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.

9. Intellectual Property

All website content including logos, images, text, graphics, and design elements are the property of Prathmesh Music and may not be reproduced or used without written permission.

10. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India. Any disputes shall fall under the jurisdiction of Maharashtra.